Admin
- Add a new production
- Make changes to an existing production
- Manage prices
- Set a single access code that all shoppers will need to get to the shopping page.
- Test new production
- Promote a show (webstore links and where to post them)
- Find the right report
- Change or recover password
- Get paid
- Miscellaneous small but useful tools
- Start managing an existing account
Shopper and Patron Interaction and Management
For FAQs on how to customize the shopping experience with text and graphics, and for how to contact current and past ticket holders with information on upocming shows, see the page on patron communciation.
Box office
- Communicate with patrons (custom messages and more)
- Email the patrons of a production or performance
- Swap seats
- Front of House – scan QR codes, swipe credit cards
- Request individual refund
- Find and email an order link
- Cancel or reschedule a performance after tickets have been sold
- Allocate and sell box office seats: General Admission, Reserved Seating
- Revisit the Test Drive Checklist completed by the person who originally set up your account. Remember that credit card charging is now live in your account, so that step 3 of the checklist must be stopped just before final checkout.
Advanced features
Please feel free to email support@seatyourself.biz for help with these.
Things you can’t do yourself
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- Add minimum number of tickets to a ticket type
- Change a reserved seating layout
- Set up some types of online comps
Email support@seatyourself.biz for help with the three items immediately above, or anything else you can’t find easily in the above lists.
Marketing support
- Send an email blast to patrons of past shows
- Export past patron/order information for import into other tools
