How do I:
Admin
- Add a new production
- Make changes to an existing production
- Manage prices
- Manage landing page settings (message, image, access code)
- Test new production
- Promote a show (webstore links and where to post them)
- Find the right report
- Change or recover password
- Get paid
- Miscellaneous small but useful tools
- Start managing an existing account
Box office
- Communicate with patrons (email blasts, custom messages)
- Swap seats
- Front of House – scan QR codes, swipe credit cards
- Request individual refund
- Find and email an order link
- Cancel or postpone a performance after tickets have been sold
- Allocate and sell box office seats: General Admission, Reserved Seating
- Revisit the Test Drive Checklist completed by the person who originally set up your account. Remember that credit card charging is now live in your account, so that step 3 of the checklist must be stopped just before final checkout.
Advanced features
Please feel free to email support@seatyourself.biz for help with these.
- Set up price codes
- Set up social distancing
- Set up a streamed event
- Set up custom shopping links to specific dates or productions, or directly to a page for donations
- Control isolated seat protection settings
Thing you can’t do yourself
- Add minimum number of tickets to a ticket type
- Change seating or venue
- Set up some types of online comps
Email support@seatyourself.biz for help with the three items immediately above, or anything else you can’t find easily in the above lists.